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Service Update
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Get In Touch

Due to the overwhelming demand for our hatch service we have had to make the difficult decision to pause referrals. We understand that for those wishing to access our support that this will be disappointing news.

However, we have a large number of young people already waiting to attend sessions and we have a commitment to providing high quality support as quickly as we can for these young people.

Our team are working tirelessly to secure additional funding that would allow us to increase our capacity to accept more referrals and support more young people.

We will have an update for you on Monday 11th March that will outline our next steps.

Thanks for your understanding and continued support.

If you need support:

Counselling- Counselling services in Wirral, Response, Wirral Talking Together

SEND- Contact, Child Autism

Eating Disorders- BEAT, Talk ED

Domestic Abuse- Paul Lavelle ‘FYP’, For You Project, Tomorrow’s Young Women

Sexual Abuse- RASA Merseyside, Barnardo’s

Bereavements- Child Bereavement UK, Winston’s Wish

There are also some great general support services and directories for young people;

The Mix



Young Minds

Family Toolbox

If in need of immediate support:

  • Call CAHMS Crisis line- 08081963550
  • Call NHS 111 (for when you need help but are not in immediate danger)
  • Contact your GP and ask for an emergency appointment
  • Use the ‘Shout’ crisis text line – text SHOUT to 85258


Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Other services:

  • Young Minds- Text YM to 85258
  • Crisis Text Line – Text Hello to 741741
  • Mind – Call 03001233393, Text 86463
  • Campaign Against Living Miserably (CALM) Call 0800 58 58 58
  • SOS Silence of Suicide – Call 0300 1020 505 – 4pm to midnight every day
  • PAPYRUS UK – Call 0800684141, Text 07786209697


A fantastic team of volunteer mentors support our young people, click below to find out more.


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To keep track of our latest news, updates and amazing work, please follow our Instagram @hatch_merseyside



Any donation, however large or small, will help young people to access our free an immediate support.


Access support

Please complete our referral form to access mental health and wellbeing support for a young person aged 8-16.